Can't download music or firmware update--(Fuze a nightmare to figure out)

All I can say is that that is your choice. I know the fuze seems really tough at first especially comming from something like Itunes, The innitial frustration is often just that innitial. After you get switched over to Windows media the future is easy. any new downloads get added there easily and it syncs with the fuze easily. If you are ripping from the CD then its uber simple. Unfortunatly for some who are comming over from Itunes it is simply too much hassle. Thats fine… To Each his own… the minor frustration most have expericnced was well worth it for me.