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Newbie
Posts: 3
Registered: ‎04-16-2010

Big Problum!

Hello I had my Sansa Fuze for 2+ years and I love it. But today I had a very big problum. I was lisinting to music on my Fuze and when I went to change the song The screen was white with a two lines down the side and a big "scratch" mark inside of the fuze scree. One line was blue, the other was yellow. The weird "scratch" was red and black and whn I turned off my Fuze I didn't see the logo or nothing. Later I got the same screen. I plugged my Fuze into my computer and the same dumb messed up white screen came up. I turned off my Fuze and I saw the lines and the "scatch" mark all black. My fuze never did this before. I was just lisinting to music and two minutes later I went to change the song and that is where I saw the weird screen. This moring everything was perfect. Now everything is messed up.

 

Please Help I love my Fuze!

 

Robbie

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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Big Problum!

No problemo.

 

Just perform a reset. Hold the spring-loaded power switch in the uppermost position for 15 - 30 seconds. Release, then slide it up momentarily to power it on normally.

Highlighted
Newbie
Posts: 3
Registered: ‎04-16-2010

Re: Big Problum!

Tried that it still has the nasty werid screen.
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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Big Problum!

You might try it for longer, or try this (#6).

 

There was also someone else who had success with pressing and holding the center button at the same time.

Highlighted
Newbie
Posts: 3
Registered: ‎04-16-2010

Re: Big Problum!

Both way to fix it wont work.
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SanDisk User
Posts: 49
Registered: ‎05-16-2009

Re: Big Problum!

I would Contact Support if what Tapeworm said didnt work