synchronize to continue your music subscription

Update: after a couple weeks of working with my library technicians, Overdrive Media Console, and SanDisk I purchased a new Sansa Clip+. It works perfectly and in the same manner that the old one used to. I can copy and paste downloaded books to my player without having to go through Overdrive Media Console’s transfer task or Windows  Media Player.

The conclusion: something happened to the original Sansa Clip+ player that prevents it from working properly. Since the last communication, I did reinstall the firmware. That made no difference. Do I have any other options?