Hello,
I am having to same problem. One particular album (in my case Ed Sheeran - Divide album) is showing on the memory card when I put it in my laptop card reader and view files. I put card back in the mp3, refresh media and wait. Then I can’t find the album. The is the 1st time I’ve had this problem. I thought it might be the format on the laptop as Windows 10 defaults to the Groove music app all the time which is annoying. I can’t remove it. I’ve tried changing the properties back to WMP and MP3 and re-putting albums onto card but no joy.
