Reply
Highlighted
Newbie
Posts: 2
Registered: ‎07-04-2010

less battery life w/ Micro SD, or possible bad battery?

I just got a recertified Clip+ from Woot; I had been using the Clip 4gb for a couple years prior to this purchase.  Battery on the original always gave me at least 5 or 6 hours.  But on this new Clip+, I'm sometimes getting less than 2 or 3.  I'm wondering if this is possibly a bad battery or, since I'm also using the Micro SD card, if the external memory access is a bigger drain on the battery?
Highlighted
SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: less battery life w/ Micro SD, or possible bad battery?

Almost certainly, it's the battery or something particular to your player.  If it had a warranty, I would say, replace it.
Highlighted
Newbie
Posts: 2
Registered: ‎07-04-2010

Re: less battery life w/ Micro SD, or possible bad battery?

appreciate the response.  I will call Sandisk.  I think it's under warranty and I've always had very good experience with their customer service.
Highlighted
SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: less battery life w/ Micro SD, or possible bad battery?

Refurbished devices have a different warranty situation, often 30 to 90 days.  The original warranty is one year in the US, and two in the EU, I believe.

 

You can contact the vendor for an exchange if the battery life is so short.

 

Bob  Smiley Sad

Highlighted
SanDisk Guru
Posts: 16,315
Registered: ‎04-17-2008

Re: less battery life w/ Micro SD, or possible bad battery?


trts wrote:
appreciate the response.  I will call Sandisk.  I think it's under warranty and I've always had very good experience with their customer service.

 

Since you bought it re-furbed from Woot, the original SanDisk warranty probably does not apply. You will need to contact Woot for a replacement.

 

But I wouldn't waste any time in doing that . . . as Bob mentioned sometimes they only give a 30-90 min. warranty, if any at all.

 

Oh, that's right, he said days, not minutes. Regardless, any warranty on a re-furbed piece is pretty short, so don't dilly-dally. :smileytongue:

Highlighted
SanDisk Professor
Posts: 507
Registered: ‎04-24-2008

Re: less battery life w/ Micro SD, or possible bad battery?

Out of interest, what types of file are you listening to? 5-6 hours isn't good to begin with.