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Newbie
Posts: 2
Registered: ‎05-22-2019

how to make the sansa clip see the files exactly as how they R seen in windows (artist - song)

Hi,

I have a 4 GB sansa clip.  I have 2 questions regarding the device:

 

1/ How do I make the sansa clip see the files exactly as how they are seen in windows explorer (artist - song). I try to organize them as such but when the device scrolls, it's all over the place. I think it has to do with tags. Is there an easy way to mass force the mp3's to be in this format (artist name - song title) or you 'd have to do it 1 by 1?

 

2/ Anyone ever experience the case where they can see the mp3 when connected to computer but when they scroll (when listening), the files are not there? What to do ?

 

Thank you for any help/input

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SanDisk Guru
Posts: 16,269
Registered: ‎04-17-2008

Re: how to make the sansa clip see the files exactly as how they R seen in windows (artist - song)

1.) Yes, when in Music mode, they are sorted by ID3 tags. If you want to sort by file name, you must use Folder mode.

 

2.) Again, it's a tag issue. If the ID3 tag is missing or in a format the player does not recognize it will be be displayed. Usually in this case, they will be filed under "Unknown".