Nobody fixes these. They are not worth the labor costs.
You could still try sending the firmware over to the black one as long as you can connect to it.Couldn’t hurt since it’s RIP anyway.
http://forums.sandisk.com/t5/User-guides-Firmware-Software/Sansa-Firmware-Thread/td-p/185348
A firmware update can’t hurt the other one either. But if you want to suffer…
Note in my instructions above–you send over the unzipped firmware, not the .zip file.
