cannot install Sansa Clip's firmware on my computer

when i try to run the firmware updater i get a meesage says that Sansa updater install  could not start .system error extracting libraries failed.

@kollpossom wrote:
when i try to run the firmware updater i get a meesage says that Sansa updater install  could not start .system error extracting libraries failed.

You don’t need the firmware updater anyways. The instructions for a manual firmware install are on the first page of that thread :smiley:

I got the same error message. Although I can manage with updating the firmware manually, but how can install the Media Converter?

Thanks for your help.

clip does not need the media converter. it does not use pictures or video so no media converter needed