I’d try a system reset: hold the on button down for 15-20 seconds. Hopefully, that will fix matters and you don’t have a defective unit. If you do, I’d exchange for a new unit (SanDisk will replace defective units for a year).
I’d try a system reset: hold the on button down for 15-20 seconds. Hopefully, that will fix matters and you don’t have a defective unit. If you do, I’d exchange for a new unit (SanDisk will replace defective units for a year).