12-25-2008 08:08 AM
Hi all, just got my new 4GB Clip for Christmas
The update fails every time, on 2 different computers one with Vista and one with XP. Sometimes it shows an error 1003 sometimes an error 1005.
12-25-2008 10:32 AM
Follow the update instructions for manual installation. Turn on your Clip, and go to Settings > Info. Read the firmware version here. This will tell you if you need revision 1 or 2 firmware.
Once you download the firmware file, unzip it using a decompression utility, and then drag and drop this bin file to the root directory of the Clip.
Once you unplug, you should be in business!
12-27-2008 07:33 AM
I cannot copy the file to the root director of the Clip. In fact, I can't copy any music files to the Clip either! I have a 4gb Clip which worked fine for two weeks, but now I can't delete or copy files. I've tried every version of resetting, reformatting, MSC/MTP USB mode, etc. that has been suggested on these forums and in the KnowledgeBase. I just sent an email to Support, but wondering if anyone has had success solving this problem.
03-04-2009 11:11 AM - edited 03-05-2009 09:04 AM
I have the same problem--I can't add or delete any files in either of the two USB modes. I also have the 4gb clip.
Message Edited by rstudent on 03-04-2009 11:13 AM
Message Edited by rstudent on 03-05-2009 12:04 PM