Unit keep playing music when I connect to PC.

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
3

I looked at the instructions:

  1. Ensure your battery is > 50% full. OK
  2. Extract the .zip file into a folder on your computer. OK
  3. Once extracted, drag the file to the root directory of your Sansa Clip. Can’t see the root directory since the music is still playing on the unit
  4. Disconnect the Sansa Clip and let it restart.
  5. The firmware update will now begin.
  6. Once it finally finishes doing its update, it will boot back up. Once its back to the main menu, head to “Settings” > “System Info”, and verify the “Version” is now 01.01.32.

As I wrote earlier, the unit is charging, but I can’t seems to have access to the memory. 

I don’t know if I miss something, but how do you you access the memory of the unit if it’s not going into data transfer mode?