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“…should just work but doesn’t…”

The Sansa is designed to interface with just about anything that has a USB port.  Getting used to working with the device is the trick, since there are so many variables in the equation.

Where is your source music?  If you have imported your music using Windows Media Player, it’s as simple as opening WiMP and clicking on the Sync tab, then setting up your device.

If you are handy with Windows Explorer, it’s a simple matter of plugging in, and drag your music files to the Music folder.

The Clip will play MP3, WMA, Ogg, FLAC, Secure WMA, and Audible files, both constant and variable bit rate media.  The trick is to have valid ID3 tags.  The venerable ID3 Tag everyone frets over is part and parcel of the MP3 or WMA format anyway.

As many like to use filenames, you can indeed use MP3Tag, a free utility, to import the filenames as the ID3 tags if you wish to do so.

The issue is twofold: Getting the PC to recognize the device, as it can communicate in two USB modes, and valid ID3 tags.

Where is your music from?

Bob  :smileyvery-happy: