You’re using the correct firmware, right? You didn’t say exactly what model Clip you had, original, Clip+ or Clip Zip. Also realize that if you have the original Clip (with the round control wheel) there are two variants, Revision 1 and Revision 2. You must use the firmware designed for each; they are not interchangeable. All the latest firmware can be found in the Sansa Firmware Thread.
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