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Newbie
Posts: 1
Registered: ‎01-20-2010
Accepted Solution

Sansa Clip+ will not start or is not recognized by my computer.

I was listening to the Sansa Clip+ at work for about 2 hours after charging the battery. It shut off all of the sudden. It will not power on, nor is it recognized by my computer. I have tried a soft reset by holding in the power button and I still get nothing. I have tried connecting to different computers and different USB ports on each computer. I can also charge with another cord which it isn't reading on that either.

Any help would be appreciated, thanks

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SanDisk Senior User
Posts: 120
Registered: ‎10-08-2009

Re: Sansa Clip+ will not start or is not recognized by my computer.

Did you try holding down the power button (some say for 30 sec, but I don't think it needs to be that long) and then releasing it, and then clicking it as normal? That's what has worked for me the two times my Clip+ spontaneously died.