I’m sorry to hear you are having trouble. I can tell you my clip is over a year old and I use it daily and love it. Looks like you have already had some help here. I have to say that Sansa takes better care of it’s customers than any other electronics company I have worked with. They offer great ongoing support in the way of constant firmware upgrades and fixes. These forums provide a great chance to get support from people who have the clip and may have had similar problems too. I hope the broken battery info helps you.
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