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Newbie
Posts: 2
Registered: ‎05-27-2014

Sansa Clip no longer shows text

Between one use and another my Sansa has stopped showing all text. It turns on and the background images are still there, but no text. The files are not lables and while I can scroll up and down there is only blank space where album and song titles should be. I have reset it, checked for updates, powered it down and back up and nothing has fixed it. Is there something else I can try? Please help?

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip no longer shows text

You could try manually reapplying the firmware, with the hope this is a software glitch.  See the firmware upgrade thread at the top of this forum. 

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SanDisk User
Posts: 76
Registered: ‎04-28-2014

Re: Sansa Clip no longer shows text

How about resetting it first and see if it makes a difference? 

 

http://kb.sandisk.com/app/answers/detail/a_id/188/~/resetting-a-sansa-player