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Newbie
Posts: 4
Registered: ‎06-30-2011

Sansa Clip keeps turning off and on automatically

My 2G Sansa Clip starting acting up today. It automatically keeps turning itself off and on. I reformatted it and it doesnt seem to help. It wont stay on long enough to update the firmware. Any suggestions? Thanks!

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SanDisk Guru
Posts: 16,324
Registered: ‎04-17-2008

Re: Sansa Clip keeps turning off and on automatically

It won't stay powered on even while plugged into your computer?

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Newbie
Posts: 4
Registered: ‎06-30-2011

Re: Sansa Clip keeps turning off and on automatically

Nope. Does the same thing when its plugged in.  Its just weird. 

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Newbie
Posts: 1
Registered: ‎07-01-2011

Re: Sansa Clip keeps turning off and on automatically

what is the reason and repair thanks

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SanDisk Guru
Posts: 16,324
Registered: ‎04-17-2008

Re: Sansa Clip keeps turning off and on automatically

Is it a Clip+ or an (original) Clip with the round scroll wheel? Could it still be under warranty? Otherwise, it's not sounding good.

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SanDisk Guru
Posts: 16,324
Registered: ‎04-17-2008

Re: Sansa Clip keeps turning off and on automatically


@hollythornal wrote:

what is the reason and repair thanks



 

Smiley

 

Bad form indeed! At least have the courtesy to wait unit the OP's issue is reolved, or discussed a bit further before tagging on with a "me too". Smiley Wink

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Newbie
Posts: 4
Registered: ‎06-30-2011

Re: Sansa Clip keeps turning off and on automatically

its an original and not under warranty. However, I kept on it last night. I reloaded the sansa updater and plugged the mp3 player into my computer. the updater was able to communicate with it long enough to keep it from shutting off and on. I was able add the new firmware and music files. when it was unplugged it refreshed and updated the firmware. It was back to normal all day.  Let's hope it stays straight. Thanks! 

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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip keeps turning off and on automatically

Sometimes just leaving the Clip, seemingly nonfunctional, plugged into a computer overnight or for a few days can lead to a fix.  Good show!    Smiley Happy

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Newbie
Posts: 2
Registered: ‎07-05-2011

Re: Sansa Clip keeps turning off and on automatically

It'll sometimes stay on while the fm radio is playing but won't stay turned on while I'm trying to play music and won't stay stay on while plugged in to the computer either, and than sometimes it turns back on automatically

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Newbie
Posts: 2
Registered: ‎07-05-2011

Re: Sansa Clip keeps turning off and on automatically

Sorry if this is Hi Jacking a thread but this is simular to what my original is doing also