Sansa Clip files do not show up on Win7 computer

Having the exact same issue with on my Windows 7 laptop. The files do appear in Rhapsody, which I installed last week after I purchased the Clip4GB…also had success at work, with another operating system (Vista) . I can see all my files at work but no success on Windows 7. I thought it might be because of Rhapsody so I installed it and still no luck. Annoying as hell to say the least. Rhapsody and switching computers is a work around but still a long way to go for a seeming simple solutions. Let me know what anyone finds.