01-28-2013 09:45 PM
im not good at english but i hope you guys and the firmware developer can understand what i mean...
okay. i just realzed that everytime i play a music and i lock my sansa clip+ by hold the home button after a few seconds my clip+ is restarted itself, when im checking the version ( settings> System settings > Info)my clip+ is hang and it restarted itself again..
right now the firmware im using is the 01.02.18
please fix this as soon as possible, thanks
01-31-2013 10:59 AM
Looks like this issue is related to the backlight setting. If the backlight is set to less than 15 sec it will freeze if the key lock is engaged. Work around is leave the backlight setting to at least 15 sec and you should not see the issue. I reported this to sandisk tech support.