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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip Plus Wont Charge, or turn on

Did you try a reset (hold the on button down for 20-30 seconds or more)? Otherwise, you might try leaving it plugged into AC wall power for a couple of days--that can trickle charge the player (even though the player remains off) and allow it to start again.
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SanDisk Guru
Posts: 3,233
Registered: ‎09-13-2008

Re: Sansa Clip Plus Wont Charge, or turn on

Maggie, if you can turn the player on, then go to settings, and change the USB mode to MSC, then try connecting again. If it can't turn on, then try connecting it while holding down the center button.

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Newbie
Posts: 3
Registered: ‎01-13-2012

Re: Sansa Clip Plus Wont Charge, or turn on

I had the SAME thing happen to my unit until finally, I did the old standby -- I tapped it gently on the table, and voilà, it started up again.  Go figure.  (not a techie, so I don't know what actually happened).

 

This may sound ridiculous, but I actually bought TWO Sansa Clips, and I put ALL of my data on the tiny external drive because I was always afraid that this thing would die, and I would lose all my data (hundreds of songs, tons of audio books, podcasts for work, etc.).  So when Unit #1 died, all I did was take out the microSD and insert it into my "backup" unit.  

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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Sansa Clip Plus Wont Charge, or turn on


@JAdams1848 wrote:

 

This may sound ridiculous, but I actually bought TWO Sansa Clips, and I put ALL of my data on the tiny external drive because I was always afraid that this thing would die, and I would lose all my data (hundreds of songs, tons of audio books, podcasts for work, etc.).  So when Unit #1 died, all I did was take out the microSD and insert it into my "backup" unit.  


Not necessarily ridulous, but a terrible waste of memory. Why don't you back up whatever you put on the player somewhere else in case of total player failure (which by the way, is extremely rare)? Smiley Frustrated

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Newbie
Posts: 3
Registered: ‎01-13-2012

Re: Sansa Clip Plus Wont Charge, or turn on

Thanks for the input.  I suppose if I lose the Unit AND the MicroSD (on which everything is stored); I would indeed be in a world of hurt.  However, I do not see how having everything on the microSD (which can be moved from Unit to Unit) is "a terrible waste of memory", unless you mean I am not taking full advantage of the Sansa Clip Unit's internal memory.  Nevertheless, your comment got me to thinking, and I should perhaps backup everything on my laptop, lest I risk losing everything were I to lose the MicroSD per se.  Thanks again.

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Newbie
Posts: 1
Registered: ‎12-18-2011

Re: Sansa Clip Plus Wont Charge, or turn on

my sansa mp3 player wont charge. can you help?

Thanks.

Rick

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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Sansa Clip Plus Wont Charge, or turn on

[ Edited ]

@baxtric wrote:

my sansa mp3 player wont charge. can you help?

Thanks.

Rick



Not without more information from you, no.

 

Is it a Clip (original), Clip+, or Clip Zip?

Is it new or old?

Was it bought as new or refurb?

Are you using the origianal cable provided with the player?

Are you using a PC or Mac?

What USB mode are you using, MTP or MSC?

Is it completely dead when not connected to the computer?

Does it connect to the computer?

Did this just start occurring?

Did you try resetting it?

 

You know, basic stuff like that.

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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip Plus Wont Charge, or turn on

You might try recharging the player using a different USB cable--a cable can go bad. Also, make sure that the USB port on your computer is powered--some power off when the computer is off. (And computer back USB ports sometimes will be more powerful than those up front--try a back USB port, if possible.) In that vein, have you tried recharging using AC power and a USB/AC adapter? Finally, will your player work when plugged into your computer or the AC? If so, there could be a disconnected wire going to the battery, a problem the original Clip sometimes had. (If you're electronics-inclined, it's fixable; if not and the player still is under warranty, SanDisk will replace the player.)