12-06-2011 06:44 AM
For six months I've been very satisfied with my Sansa Clip+
Now my player says: "Not enough space for music DB. Please free 90MB." When I connect it to any PC or Mac, it would just freeze and not be recognized as an external hard drive or device.
Isn't there sort of a "shortcut key" which will rest my player WITHOUT the help of a computer?
Must I throw it away and buy a new one?
12-06-2011 08:18 AM
First, do a reset. Press & hold the power button for 20-30 seconds. Then read this:
12-06-2011 12:16 PM
I appreciate that you are trying to help! Thanks for that!
But I wouldn't bother anybody with my problem, if I had not checked out the internet and this forum before. So I have already tried out every single way which I can find under your link (of course after pressing the button for 20-30 minutes):
METHOD 1 - Delete files directly on the device >>> I can't, because Sansa Clip wouldn't show anything else than the error message on its display as soon as I turn it on.
METHOD 2 - Delete files using a PC >>> I can't, because none of the several PCs (XP/Vista) and my Mac recognize the Sansa Clip.
METHOD 3 - Format in Disk Manager >>> I can't, because of the same reason.
Obviously there's no way to use a computer for deleting files or formatting the Clip. Therefore I was asking if there's a key combination which I can use on the device to erase everything and set back the whole MP3 Player system back to a default?
Unfortunately I have no receipt anymore, no guarantee. So I can't send it back to SanDisk.
I still refuse to believe that a reputable company like SanDisk is able to manufacture a device which you can accidentally knock down and kill by uploading "too much data".
Kind regards from Constance, Germany
12-06-2011 02:12 PM
With the player off, you can try connecting to your computer by holding the center button down as you connect the USB cable, already connected to your player, to your computer.
12-06-2011 05:06 PM
I appreciate your help, as well! Although I tried this before, I just retried it on one of my PCs and on my Mac i7.
In neither case, however, I was successful: When I connect my player to my computer exactly the way you describe, the player's display shows the flower like symbol and seconds later our well known error message. No reaction on my computers. They just don't realize that I connect the Sansa Clip. :-(
In Germany it's already quite late - I go to bed now.
Thanks nevertheless & greetings!
12-23-2011 05:59 AM
I just loaded up my Sansa Clip and go the same error message that you recieved. I tried all of the things listed in this thread as well but then decided to just look at the Sansa Clip as any other hard drive and found the answer.
If you farmat the drive using the disk management function you will be able to use the Sansa Clip again. I just completed the quick format which took no time and was able to start reloading with songs. The downside is of course that you lose all of the song on the player, the good news, you don't have to get a new one.
Hope this works for you as well as it did for me.
01-07-2012 11:51 AM - edited 01-07-2012 11:55 AM
Here is how i fixed the problem after dropping my player and getting the same message (only mine said delete 30MB).
The Sansa udater would not recognize that it was even plugged in, so I went the long way 'round, so to speak...
I have Sansa Clip 2GB, Windows XP, (sp3).
When I plug the player into the computer, Windows opened the "install new hardware" Wizard. I selected to choose
to install software online "this time only". It did its thing for awhile. When done, it registered as "USB storage device"
--in my case--drive E. Now it's acting like a flash drive for storage, however....(and I'm not sure this was necessary)
I formatted it, by right clicking, and choosing "format" in that dialogue...o.k., so i lost some stuff I had on it...
and I selected the 2 point something firmware update at the bottom. It'll say put it in your main directory or something,
at this point you only have one on the Clip, the drive itself.
So, after checking the download for viruses, I unzipped it, in Win Explorer. You'll see a small file as a result of this in
the right hand pane of Explorer. Simply drag and drop it into the drive letter represented by the Clip. Then unplug it when it's
been copied to the Sansa....
I can't recall if it starts updating right then, but If it doesn't , shut it off and turn it on again. You just have to wait a sec for
it to do its thing.
Mine seems to be back to normal; with one quirk...in System under total bytes used, it says it's about half full. I haven't
used it yet for mp3, but the radio and everything else works, so I got busy and reset all the settings I had on it.
Hope this helps.
01-09-2012 05:36 PM
I was finally able to reformat my player by plugging it into a different computer. For some unknown reason my computer would not recognize the player and trying to reformat it crashed the "disk management" program. For others with the same problem, follow this link and make sure to attach your player in MSC mode (also explained in the link).
01-09-2012 06:00 PM
Windows has a "cheat sheet" containing a list of all devices it has previously recognized. If there is a problem in the registry entry for the Sansa, it will not be recognized.
If you manually connect in MSC mode, open the Device Manager and find the Sansa under the USB Root Hub (it may even have a little yellow triangle flag next to it. Right click on the device and select uninstall. Unplug the device and wait at least 30 seconds, then try plugging in again.
The Sansa should then be recognized normally.