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Newbie
Posts: 4
Registered: ‎05-14-2012

Re: Sansa Clip+ Firmware Update 01.02.16

Clip = round control button, Clip+ = rounded square control button. I do have Clip+ 8 Gb. But I repeat, the file system is totally messed up and I need a fresh new start. Is it possible or do I simply have to throw the poor thing to the recycle bin?

SanDisk Guru
Posts: 16,305
Registered: ‎04-17-2008

Re: Sansa Clip+ Firmware Update 01.02.16


@Blip wrote:

I have totally messed up my Sansa Clip+ while trying to install Rockbox. Is there any way to get a fresh new start with original firmware? Sansa Updater does not recognize the player anymore. I have tried to update manually, have copied clppa.bin to the root directory, but after unplugging the USB-cable nothing happens. When the cable is connected, there appears text "Bootloader USB mode". When I disconnect it, it says "file not found" and "Plug USB cable". And when I plug it, nothing happens... and so on.



Sounds like Rockbox is still present on the player. Did you use the Rockbox Utility to install it? You can use the same thing to un-install (delete) it. After this, then you re-install (manually) the original firmware again to get rid of the RB bootloader that is patched into the firmware

SanDisk Guru
Posts: 1,265
Registered: ‎04-24-2009

Re: Sansa Clip+ Firmware Update 01.02.16


@Blip wrote:

Clip = round control button, Clip+ = rounded square control button. I do have Clip+ 8 Gb. But I repeat, the file system is totally messed up and I need a fresh new start. Is it possible or do I simply have to throw the poor thing to the recycle bin?


Your file system is fine, you just installed the bootloader without installing rockbox. Reboot into the Sandisk firmware (hold left I think while booting), then either copy a new unpatched Sandisk firmware (to uninstall the bootloader) or copy a .rockbox folder over (to install rockbox). FWIW, this is explained in the manual. Probably worth checking that out before you think about throwing your player away Smiley Wink
Newbie
Posts: 4
Registered: ‎05-14-2012

Re: Sansa Clip+ Firmware Update 01.02.16

Is the "firmware" simply clppa.bin, or does it (or should it) include something else?

 

Thanks for encouragement. Maybe the case isn't lost yet.

Newbie
Posts: 4
Registered: ‎05-14-2012

Re: Sansa Clip+ Firmware Update 01.02.16

I uninstalled Rockbox with Rockbox Utility. Anyway, it couldn't remove the bootloader ("remove it manually", it said). So I formatted the Sansa Clip+ via Windows 7 disk management - but I still get the Rockbox logo when I boot the player! Where does this d*mn Rockbox bootloader reside? This is hopeless. I don't understand the logic.

Newbie
Posts: 1
Registered: ‎05-15-2012

Re: Sansa Clip+ Firmware Update 01.02.16

As a new owner of the Clip+ I have a couple of problems, the first is the low volume. I read about setting the language to outside of Europe (where I am based) and, fiddling, have set it to a set of hyroglyphics that I cannot understand and I cannot get back to factory reset 'cos it will only show said hyroglyphics (sort of 2 sets of 3 and nothing else).

 

My other problem is an error message that comes up when I plug the clip into the computer it is 'Exeption Processing Message c0000013 Parameters 75b6f7c 4 75b6bf7c 75b6bf7c'

 

I have a 16G card in the Clip which is working fine but for the low level volume and the fact I cannot understand anything on the screen 'cos of the language.

 

Can someone help please?!

SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Sansa Clip+ Firmware Update 01.02.16


@Blip wrote:

I uninstalled Rockbox with Rockbox Utility. Anyway, it couldn't remove the bootloader ("remove it manually", it said). So I formatted the Sansa Clip+ via Windows 7 disk management - but I still get the Rockbox logo when I boot the player! Where does this d*mn Rockbox bootloader reside? This is hopeless. I don't understand the logic.


At this stage, now you do a manual install of a Sansa firmware.....that will finish the Rockbox removal.

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

Newbie
Posts: 1
Registered: ‎05-25-2012

Re: Sansa Clip+ Firmware Update 01.02.16

[ Edited ]

Hi, my sansa clip zip got corrupted, but after doing a reset (holding down the power button) it no longer shows any words in menus. I've tried formatting, and restoring to factory settings, but it doesn't work. I believe i need to do a manual firmware update, but I'm not sure how. Can anyone help?

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip+ Firmware Update 01.02.16

How did you try formatting--via Windows?  If not, try that.

 

To manually re-apply the firmware, simply go to the first page of this firmware update thread and download the firmware linked to there in the first post, then following the instructions there to install it.  Easy and takes just a matter of minutes.   :smileyhappy:

 

(Do note:  this is for the Clip+.  If you have an original Clip, there is a separate firmware in a separate sticky thread at the top of this forum.)

SanDisk Guru
Posts: 16,305
Registered: ‎04-17-2008

Re: Sansa Clip+ Firmware Update 01.02.16

[ Edited ]

@dragoncrazyxp wrote:

Hi, my sansa clip zip got corrupted, but after doing a reset (holding down the power button) it no longer shows any words in menus. I've tried formatting, and restoring to factory settings, but it doesn't work. I believe i need to do a manual firmware update, but I'm not sure how. Can anyone help?



It can get pretty confusing around here, especially with all the different model Clip players there are, but this is the Clip+ board and Firmware Update thread.

 

If you're wanting to re-install the firmware on your Clip Zip, you can find it by clicking here.

 

Before you go to all that trouble though, try resetting it again (holding power button for 30 seconds). Release, and then press once to start it up. With any luck it will power up normally. I have never heard of a reset wiping out or corrupting the firmware or causing a player to act like you descibe.