@oki_al wrote:
Hi
I tried updating my firmware without success. Followed the instructions as presented.
I have a 1M Sansa Clip w/software V02.01.16a
Symptoms:
1 - When connected to computer the unit immediately goes to charging state even when 100 percent charged. Following instructions for update, as presented has no effect. This seems to be the only mode it goes too.
2 - Following my move of dragging the software update to the player icon’ computer shows software being transferred. Following the steps to their completion, no update found on unit.
I also cannot load music to the player with original software because of the problem listed as symptom 1.
I use an IMAC w/ latest software.
Could be a bad cable. There are 4 pins; 2 are for power (charging), 2 are for data transfer. If one of these pins (or wires further up the cable) are broken, it won’t make a data connection but will still charge.
But just to eliminate what could be construed as ‘obvious’, you are extracting (or unzipping) the firmware .zip file before transferring it to the device, aren’t you?
And setting the player to MSC? It won’t work on a Mac in either MTP or Auto Defect mode.
