Sansa Clip Firmware 01.01.35 & 02.01.35 Release

Wow this is great the Clip is back in action!  I thought they were not going to do it.

After I installed the firmware update my Clip shut down and will not turn back on.  My computer does not recognize it now obviously because it can’t turn on.  Did anyone else have this problem.  Anyone have any ideas?

Not sure if I can’t find it after an upgrade or if it has been removed altogether. There was a very nice feature in a previous firmware I had (02.01.32) which allowed to boost the playback volume. After upgrading to .35 it looks this feature is gone but there is something called Replay Gain. I tried changing several settings around Replay Gain but it looks like MP3 playback is not affected. I am not even sure what Replay Gain is but I assume that it is suposed to adjust playback volume.

Any ideas how to make it work or shall just downgrade to a lower version. Without this feature it makes my Clip unusable anywhere outside my room :frowning:

Thanks a lot!

Message Edited by czajunia on 03-24-2010 06:35 AM

@czajunia wrote:

Not sure if I can’t find it after an upgrade or if it has been removed altogether. There was a very nice feature in a previous firmware I had (02.01.32) which allowed to boost the playback volume. After upgrading to .35 it looks this feature is gone but there is something called Replay Gain. I tried changing several settings around Replay Gain but it looks like MP3 playback is not affected. I am not even sure what Replay Gain is but I assume that it is suposed to adjust playback volume.

 

Any ideas how to make it work or shall just downgrade to a lower version. Without this feature it makes my Clip unusable anywhere outside my room :frowning:

 

Thanks a lot!

Message Edited by czajunia on 03-24-2010 06:35 AM

The MP3 files have to have Replay Gain data encoded in them for it to work.

Foobar 2000 can encode the files and is freeware.  You can find all kinds of information about Replay Gain on the web and how to use it.  And also make sure your location when the firmware update was done is set to the US settings.  If you chose Europe the volume will be lower, a LOT lower.  If you set it for Europe, reset your Clip and when you power up again be sure to pick “US”.  FM radio settings (luckily) are independent of the volume setting.

Mediamonkey also will write the ReplayGain tags…in fact, it’s what the Sansa developers used in adding the feature to their players. It is freeware, as well.

@ukvert66 wrote:

After I installed the firmware update my Clip shut down and will not turn back on.  My computer does not recognize it now obviously because it can’t turn on.  Did anyone else have this problem.  Anyone have any ideas?

A hard reset of your Clip didn’t work?  I upgraded my 8GB Clip and the update worked flawlessly.  Did you by chance install the wrong firmware update?  Perhaps this is best handled by Sandisk customer support.

Thanks tnmats! It did the trick. I changed to North America and the Volume setting is there and it’s possible to choose between ‘Normal’ and ‘High’. That’s exactly what I was looking for. When you select Europe this setting is unavailable for some reason. It must be a bug because I am sure it was there in the previous version even when selecting Europe - I am based in UK and have never selscted North America before.

As for Replay Gain I don’t feel like I am gonna use if it requires any extra work. I just though it was a slightly more sophisticated setting to boost the volume that replaced a previous Volume setting I couldn’t find.

Anyway, thanks again for your help guys! Much appreciated!

@czajunia wrote:

Thanks tnmats! It did the trick. I changed to North America and the Volume setting is there and it’s possible to choose between ‘Normal’ and ‘High’. That’s exactly what I was looking for. When you select Europe this setting is unavailable for some reason. It must be a bug because I am sure it was there in the previous version even when selecting Europe - I am based in UK and have never selscted North America before.

 

As for Replay Gain I don’t feel like I am gonna use if it requires any extra work. I just though it was a slightly more sophisticated setting to boost the volume that replaced a previous Volume setting I couldn’t find.

 

Anyway, thanks again for your help guys! Much appreciated!

It’s not a bug, it’s due to EU regs that Sandisk followed.  I think it’s a bit silly to have that reg but they did follow the law.  Sandisk left an easy workaround though.  The previous rev didn’t have this setting at all (i.e. turn off the “high” mode for Europe).

Just make sure your FM tuner settings are for European useage.  In the US we have FM freqs. on the odd decimal place (i.e. 0.1/0.3 etc.) instead of the even decimal (0.2/0.4 etc.).  Glad they didn’t couple the volume and freq. settings together. You’ll like the fact that now your MP3s converted at the 44.1kHz setting will be close to correct pitch too (main reason I upgraded).

@tnmats wrote:

it’s not a bug, it’s due to EU regs that Sandisk followed.  I think it’s a bit silly to have that reg but they did follow the law.  Sandisk left an easy workaround though. The previous rev didn’t have this setting at all (i.e. turn off the “high” mode for Europe).

 

Just make sure your FM tuner settings are for European useage.  In the US we have FM freqs. on the odd decimal place (i.e. 0.1/0.3 etc.) instead of the even decimal (0.2/0.4 etc.).  Glad they didn’t couple the volume and freq. settings together. You’ll like the fact that now your MP3s converted at the 44.1kHz setting will be close to correct pitch too (main reason I upgraded).

Gotcha. It makes sense now even though it’s silly.

I didn’t install .33 and .34 firmware but I am fairly sure that my .32 and the one I had before had a “high” mode under Volume settings in the European version. Unless I was using North American one without even knowing about that.

Message Edited by czajunia on 03-24-2010 03:30 PM

czajunia wrote:

 

I didn’t install .33 and .34 firmware but I am fairly sure that my .32 and the one I had before had a “high” mode under Volume settings in the European version. Unless I was using North American one without even knowing about that.

 

That’s good, since there weren’t any firmware releases with these numbers. :stuck_out_tongue:

The EU volume compliance was only added with this latest (.35) version.

Still no folder browsing :cry:

how do you do a hard reset?

Message Edited by dwaltz on 03-26-2010 03:54 PM

Hard reset:  hold the on switch uppermost for 15-30 seconds.

@miikerman wrote:
Hard reset:  hold the on switch uppermost for 15-30 seconds.

That’s a soft reset.  I suppose the hard reset would be a format either via pc or the clip.

summerlove wrote:


@miikerman wrote:
Hard reset:  hold the on switch uppermost for 15-30 seconds.


That’s a soft reset.  I suppose the hard reset would be a format either via pc or the clip.

It’s just a reset. There really isn’t a hard or soft variety any more, especially with the newer players. In the case of the e200 series (and previous) players, a ‘soft’ reset was holding the power button down for 15 - 30 secs. Some stronger medicine, in the form of a ‘hard’ reset was possible with these players where they had a replaceable battery. Pull the back off, remove the battery and let the offending gobbledy-**bleep** dissipate from the memory stores by leaving the battery out for a few minutes. Re-install the battery, and now all the bad stuff has melted away leaving your precious Sansa player a veritablel virgin again.

With the newer players, non-replaceable batteries and sealed cases, a ‘hard’ reset is impossible, so there no need to differentiate between the two. :smiley:

summerlove wrote:


@miikerman wrote:
Hard reset:  hold the on switch uppermost for 15-30 seconds.


That’s a soft reset.  I suppose the hard reset would be a format either via pc or the clip.

It’s just a reset. There really isn’t a hard or soft variety any more, especially with the newer players. In the case of the e200 series (and previous) players, a ‘soft’ reset was holding the power button down for 15 - 30 secs. Some stronger medicine, in the form of a ‘hard’ reset was possible with these players where they had a replaceable battery. Pull the back off, remove the battery and let the offending gobbledygook dissipate from the memory stores by leaving the battery out for a few minutes. Re-install the battery, and now all the bad stuff has melted away leaving your precious Sansa player a veritablel virgin again.

With the newer players, non-replaceable batteries and sealed cases, a ‘hard’ reset is impossible, so there no need to differentiate between the two. :smiley:

summerlove wrote:


@miikerman wrote:
Hard reset:  hold the on switch uppermost for 15-30 seconds.


That’s a soft reset.  I suppose the hard reset would be a format either via pc or the clip.

It’s just a reset. There really isn’t a hard or soft variety any more, especially with the newer players. In the case of the e200 series (and previous) players, a ‘soft’ reset was holding the power button down for 15 - 30 secs. Some stronger medicine, in the form of a ‘hard’ reset was possible with these players where they had a replaceable battery. Pull the back off, remove the battery and let the offending gobbledygook dissipate from the memory stores by leaving the battery out for a few minutes. Re-install the battery, and now all the bad stuff has melted away leaving your precious Sansa player a veritable virgin again.

With the newer players, non-replaceable batteries and sealed cases, a ‘hard’ reset is impossible, so there no need to differentiate between the two. :smiley:

summerlove wrote:


@miikerman wrote:
Hard reset:  hold the on switch uppermost for 15-30 seconds.


That’s a soft reset.  I suppose the hard reset would be a format either via pc or the clip.

It’s just a reset. There really isn’t a hard or soft variety any more, especially with the newer players. In the case of the e200 series (and previous) players, a ‘soft’ reset was holding the power button down for 15 - 30 secs. Some stronger medicine, in the form of a ‘hard’ reset was possible with these players where they had a replaceable battery. Pull the back off, remove the battery and let the offending gobbledygook dissipate from the memory stores by leaving the battery out for a few minutes. Re-install the battery, and now all the bad stuff has melted away leaving your precious Sansa player a veritable virgin again.

With the newer players, non-replaceable batteries and sealed cases, a ‘hard’ reset is impossible, so there’s simply no need to differentiate between the two. :smiley:

summerlove wrote:


@miikerman wrote:
Hard reset:  hold the on switch uppermost for 15-30 seconds.


That’s a soft reset.  I suppose the hard reset would be a format either via pc or the clip.

It’s just a reset. There really isn’t a hard or soft variety any more, especially with the newer players. In the case of the e200 series (and previous) players, a ‘soft’ reset was holding the power button down for 15 - 30 secs. Some stronger medicine, in the form of a ‘hard’ reset was possible with these players where they had a replaceable battery. Pull the back off, remove the battery and let the offending gobbledygook dissipate from the memory stores by leaving the battery out for a few minutes. Re-install the battery, and now all the bad stuff has melted away leaving your precious Sansa player a veritable virgin again.

With the newer players, non-replaceable batteries and sealed cases, a ‘hard’ reset is impossible, so there’s no need to differentiate between the two anymore. :smiley:

A hard reset is not necessarily taking the battery out.  Usually, for example, on cell phones, a specific combination of buttons will hard reset the device, restoring it to factory settings.  In the clip’s case that would be a format.

you need to go to the setting menu to reset to factory defaults