I’m in the USA. I have reset it a couple of times thinking it might be a program error. I made sure I didn’t have it set to Europe. It is so weird that it works fine with headphones but if I try to connect it to the car or plug it into a powered speaker, I have to turn the volume all the way up on it to hear it, and then it cuts out… If you turn it down really low it plays just fine but you can’t hardly hear it. I love my sandisk cause it is perfect for my bike rides. It’s so tiny and out of the way, it’s perfect. Just don’t like it cause I can’t use it in my office.
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