@ch4otik wrote:
well, i have an envelope with padding and bubbles that’s a lil bigger than letter size now. but. somehow. in the process of preparation for shipment, the clip broke off the player. (it was hooked unto something and i unknowingly picked up the player as if it wasn’t).
will this be a problem? and.
will i need to call them and inform them of this before shipping? and.
is such a damage covered as part of the warranty?
My guess is, since the original problem was covered, the new issue likely won’t cause a replacement problem. Personally, I would call them and let them know–but, your choice. The clip independently likely wouldn’t be covered by warranty, as it was caused by “human error.”