Reply
Newbie
Posts: 1
Registered: ‎01-24-2013

SanDisk Clip Battery Life = 2 hrs?!?!

I bought my sandisk clip during May of 2012, I added 4GB MicroSD card during January or so.  I'm not sure if this is relevant information, but now my battery life - after charging it overnight - is 2 hrs at best, which really sucks because it'll barely last my walk to work + the gym. 

 

What should I do?  Replace battery? buy a new one?  Anyone have a fix for this? 

 

Does anyone know if there's a better MP3 player? perhaps one that doesn't have internal memory so I can just use my memory cards?

 

Thanks in advance!

SanDisk Fanatic
Posts: 345
Registered: ‎07-19-2009

Re: SanDisk Clip Battery Life = 2 hrs?!?!

I've yet to come across any device that meets claimed battery life, but 2 hours is definitely too short. I would rma it if you still can, I wouldn't mess with a replacement battery, not something for the timid or even not so timid.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: SanDisk Clip Battery Life = 2 hrs?!?!

You are still under warranty--I would telephone SanDisk to replace your player (free of charge).  Your battery life is not normal. 

SanDisk Guru
Posts: 16,287
Registered: ‎04-17-2008

Re: SanDisk Clip Battery Life = 2 hrs?!?!

Agreed.

Newbie
Posts: 1
Registered: ‎01-27-2013

Re: SanDisk Clip Battery Life = 2 hrs?!?!

I bought my Clip+ 4GB in November 2012, runtime is ~6hrs, max 6:30 with mp3 files. My old Clip+ 8GB [2010 i think] had runtime obout 11hrs, both without SDcard. Is this normal? 

SanDisk Guru
Posts: 16,287
Registered: ‎04-17-2008

Re: SanDisk Clip Battery Life = 2 hrs?!?!


@thegreg wrote:

I bought my Clip+ 4GB in November 2012, runtime is ~6hrs, max 6:30 with mp3 files. My old Clip+ 8GB [2010 i think] had runtime obout 11hrs, both without SDcard. Is this normal? 


Let's look at this logically:

 

One Clip+ player = 6 hrs.

One Clip+ player = 11 hrs.

(SanDisk's estimated playing time = 15 hrs.)

 

Both playing same files, neither having SD card inserted. Assuming backlight brightness, time on settings and amount of button presses are identical, "Is this normal?"

 

What do YOU think? Smiley Frustrated

 

If you are dis-satisified or think there is a problem, call SanDisk Tech Support/Customer Service. You don't need justification from anybody here. Smiley Wink

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: SanDisk Clip Battery Life = 2 hrs?!?!


@thegreg wrote:

I bought my Clip+ 4GB in November 2012, runtime is ~6hrs, max 6:30 with mp3 files. My old Clip+ 8GB [2010 i think] had runtime obout 11hrs, both without SDcard. Is this normal? 


6-1/2 hours is not normal.  I would contact SanDisk for a replacement.