Actually, the problem is rooted in the English of the original post. Most readers probably bristled at the one continuous sentence, and didn’t want to step into the potential minefield.
If your Sansa freezes on power-up, the most basic first step is a soft reset. In the case of the Clip+ , this is done by simply pressing and holding the power button for 15-20 seconds, then releasing the button. This powers the device off and resets it.
Then, try powering up as usual. If the device will not operate normally, is this happening after transferring some music to the device? You may have a corrupted music file. In this case, go to your PC first. Open a Windows Explorer window via My Computer, or press [Windows Key] + E.
Press and HOLD the center button on your Clip+ while connecting it to the USB port. In a few seconds, the Clip+ will appear as SANSA CLIPP (E: ) for example. You can then release the center button. Right-click on the icon, then select properties , then the Tools tab, then click on the Check Now button under error-checking to check the volume for errors.
Otherwise, it’s off to deal with these guys.
Your Touch wants $200 for your music selections. Allow or deny?
Bob :smileyvery-happy:
