Dude I so feel your pain. I registered to these boards just now because your message is from this last week. I have fought with this BS for weeks now. Mine does the exact same thing where it wants to wig out and just start downloading the music instead of syncing it. Some of mine will sync, but then usually it just freaks out and goes into that download song loop (or it just tries to continually sync with complete and utter failure.)
Next day off I get I am actually going to call their HQ. Their # isn’t on their website but you can find it if you look it up through the net. Whoever I get on the phone will know very quickly that they will help me fix this problem or they can shove their software up their ass. Either way I’m going to have them refunding me some money for worthless months of service.
Have you made any progress since?
