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SanDisk Guru
Posts: 16,315
Registered: ‎04-17-2008

Re: Pitch bug on Clip+?

[If it turns out it does not have the problem, not only will I not get this new Clip but I will immediately sell the old one as well, as I don't give my business to companies that do this.]

 

[I agree with you completely.The lack of resolution of the pitch problem on the original Clip is totally unacceptable. I will not buy another Sansa product until the Original Clips pitch problem is fixed.]

 

[This is unacceptable.]

 

[So Sansa, how much longer is this problem going to be ignored?  I don't plan to stop bumping this thread until we finally get a concrete answer.]

 

[It's only through the efforts of people like us, that there is any chance Sansa will fix this serious design defect.]

 

[Until then, bumping the relevant pitch/speed threads on the Clip and Clip+ forums is the only way to warn folks about the problem until it is resolved.]

 

[Well, you just lost a customer.  I will also make sure to tell anyone I know to avoid Sansa products in the future.  This sort of behavior is reprehensible nd I will not give business to companies who do this.]

 

[Well, that's just flat out unacceptable.  Sansa has just lost another loyal customer.]

 

------------------------

 

Just when exactly did this forum turn into a nursery?

 

Highlighted
SanDisk User
Posts: 28
Registered: ‎03-08-2008

Re: Pitch bug on Clip+?

Yep, the speed/Pitch problem is a real disappointment.

Sansa, When will you learn?

 

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SanDisk Professor
Posts: 431
Registered: ‎09-28-2008

Re: Pitch bug on Clip+?

When you're willing to learn(see above cartoon).
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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Pitch bug on Clip+?

Except that, isn't it great that SanDisk is looking into the issue!  (And actually, things are better with the Clip+ than the Clip, possibly because people called the issue to SanDisk's attention.)
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SanDisk Guru
Posts: 1,581
Registered: ‎11-26-2008

Re: Pitch bug on Clip+?

The solution is quite simple.  I've worked for major manufacturing concerns for the better part of my life and the only thing they listen to is sales.  These whines & repetitive threads and posts will do N-O-T-H-I-NG.

 

Do the talking with your pocketbook; not the forum.

 

I'm quite disappointed in Sandisk's handling of this issue.  Not of the perceived problem.....But letting these rants go on and on.

 

I'm a mod at another manufacturers website and these kinds of threads would immediately be killed there, and the posters would be banned for life.........

 

So be it.  It's Sandisk's forum, not mine....

"Before I sink into the big sleep...I want to hear the scream of the Butterfly"
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SanDisk Professor
Posts: 579
Registered: ‎12-02-2008

Re: Pitch bug on Clip+?

[ Edited ]

@fuze_owner-GB wrote:

 

I'm quite disappointed in Sandisk's handling of this issue.  Not of the perceived problem.....But letting these rants go on and on.

 ...

So be it.  It's Sandisk's forum, not mine....


 You hang around here and complain a lot about other people's posts considering that (according to one of your posts) you've moved on from Sansas.  That seems like not just whining, but pointless whining.
 
 

 

Message Edited by donp on 09-17-2009 09:05 PM
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Moderator
Posts: 497
Registered: ‎01-19-2009

Re: Pitch bug on Clip+?

 

Okay, what's going on in here?  Yes, there has been a delay in implementing a pitch correction for the Clip.  Yes, there has been some confusion concerning the Clip versus the Clip+ regarding firmware releases.

 

On the other hand, the no's:

 

No, you aren't being ignored.  No, not everyone is involved in the same individual projects (thus the confusion).  And no, we don't want to insult you by "locking" your concerns, as long as the information remains constructive.

 

Just remember to keep it civil, and refrain from duplicate posts.

 

µsansa

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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Pitch bug on Clip+?

SO, microsansa (and welcome back to the party!):

 

Although this really deals with the original Clip but since you mention the confusion issue above, is it possible for SanDisk please to commit to a pitch fix for the original Clip as well, and to produce at least a final original Clip firmware incorporating the nifty firmware advances of the Clip+ (folder view/navigation, ReplayGain capability, current/next track info., increased song title, etc. scroll speed, among them)?  

 

If it's a time issue for a firmware developer, I would be happy to stop by and provide him/her with a lunch or 2, to save some development time.  Any McDonald's preferences?

 

Smiley Wink

 

It would be sweet to see the original Clip go out on the highest of notes.  And that would build tremendous good will with the original Clip customer base, as you may have seen in the forums, maybe ultimately leading to each person later going out and buying a Clip+.

 

Oh, and by the way:  sweet pooch there!

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SanDisk Guru
Posts: 1,581
Registered: ‎11-26-2008

Re: Pitch bug on Clip+?


@donp wrote:

@fuze_owner-GB wrote:

 

I'm quite disappointed in Sandisk's handling of this issue.  Not of the perceived problem.....But letting these rants go on and on.

 ...

So be it.  It's Sandisk's forum, not mine....


 You hang around here and complain a lot about other people's posts considering that (according to one of your posts) you've moved on from Sansas.  That seems like not just whining, but pointless whining.
 
 

 

Message Edited by donp on 09-17-2009 09:05 PM

Ha Ha.... The "perfect" isn' so "perfect" anymore......I was Sansa-less for awhile....but I guess you were asleep when I mentioned that I recently purchased a Clip+.  And not only that, I'm very pleased with the product in every respect.

 

I know you like to be the fourm "police" and monitor everyone's slight mis-statements; but you are flat wrong on this one....

 

 

 

You just made my day....Ha, Ha, Ha......

"Before I sink into the big sleep...I want to hear the scream of the Butterfly"
Highlighted
SanDisk Professor
Posts: 579
Registered: ‎12-02-2008

Re: Pitch bug on Clip+?


@fuze_owner-GB wrote:

@donp wrote:

You hang around here and complain a lot about other people's posts considering that (according to one of your posts) you've moved on from Sansas.  That seems like not just whining, but pointless whining.


Ha Ha.... The "perfect" isn' so "perfect" anymore......I was Sansa-less for awhile....but I guess you were asleep when I mentioned that I recently purchased a Clip+.  And not only that, I'm very pleased with the product in every respect.

 

I know you like to be the fourm "police" and monitor everyone's slight mis-statements; but you are flat wrong on this one....

 

 

 

You just made my day....Ha, Ha, Ha......


 Apologies for not being up to the minute on all details of your life.  I plead guilty to not being a stalker.  SO maybe you're whining with little point instead of no point.

 

I may point out misstatements, like when the "Don't complain!" people were denying the pitch bug existed at all, or claiming that NO consumer grade gear will play in tune (oh, that  was you!)  You just chime in with "Don't say that!  I work in  production and we don't care what our customers think!"   

 

Maybe you can let us know what companies, in your experience working there, have that attitude so we can vote with our pocketbooks as you suggest.

 

I think that approach makes as much sense as swatting a dog the day after he pees on the rug.  It hurts him, but he's got no freaking idea why you did it and it won't teach him what you want.  But you claim it's the only language your company will listen to, so let us know.