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SanDisk Senior User
Posts: 184
Registered: ‎10-28-2008

Re: Pitch bug on Clip+?


@m9zf3n5w wrote:

Actually, you should market it as an audiophile feature. Wow-and-flutter is inherent to analog audio reproduction Smiley Happy 

 


*Ding* *Ding* *Ding* *Ding*

 

We have a winner!  Authentic analog reproduction of digital files exclusively from Sansa! Like having vinyl on a turntable in the palm of your hand!

 

Suck on that Apple and Sony...

SanDisk User
Posts: 29
Registered: ‎10-10-2009

Re: Pitch bug on Clip+?

Newbie
Posts: 12
Registered: ‎09-04-2009

Re: Pitch bug on Clip+?


@Marvin_Martian wrote:
http://www.anythingbutipod.com/forum/showthread.php?t=48208

Thanks for the link. Saratoga's comment here makes sense and helps explain why Sandisk chose not to implement a pitch fix. The question is, who should be held responsible? Sandisk for choosing the chip, or AMS for creating a chip that requires a high clock speed for proper playback?

SanDisk User
Posts: 29
Registered: ‎10-10-2009

Re: Pitch bug on Clip+?

[ Edited ]
  If I got it right it's all about sacrificing only 3% or less of advertised battery stamina in order to fix problem (by using values recommended by AMS). That's hard to believe - battery stamina is such an inexact science (different volume usage patterns, different batches and constant deterioration of cells,  etc. etc.) that these 3% fall well into the tolerance inherent to battery technology, something which no one can complain about. However pitch error is very exact and very reproducible. On the top of all Sandisk need months to figure out how to find a compromise, again only because of the battery (I'd I understand if we are talking about hours, not minutes). Come on, either Sandisk can't put together few good programmers, or it must be something more involved there (like bad design decisions).
Message Edited by m9zf3n5w on 10-13-2009 06:38 PM
SanDisk Professor
Posts: 431
Registered: ‎09-28-2008

Re: Pitch bug on Clip+?


@m9zf3n5w wrote:


Cute.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Pitch bug on Clip+?

An interesting take on the issue by Cnet, and the comments to the article.

http://reviews.cnet.com/8301-12519_7-10370212-49.html#comments
SanDisk User
Posts: 29
Registered: ‎10-10-2009

Re: Pitch bug on Clip+?

So basically SanDisk is trying to say that the problem is a consequence of trade-offs involving a budget product. Well, everyone knows that engineering is about compromises, but what every technically inclined person knows is that this particular issue is so basic, that it doesn't need to be part of it. If SanDisk is really honest about it, why don't they just release concrete technical explanation (and shut our mouths up Smiley Happy 

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Pitch bug on Clip+?

As I understand what microsansa posted above, currently the issue is the trade-off with the battery.  I don't see it as a "budget product" issue at present (unless that includes actually having someone do the work)--I'm taking SanDisk's public statement as to the budget issue being that to keep the price down originally, certain engineering decisions were made (as to a part, perhaps?). 

 

As I'm understanding it, there seems to be a real concern from SanDisk that the battery toll of a pitch fix, even if minimal, would be less desireable than keeping matters where they are.   As I understood earlier postings, there could be a 3% battery hit--about 1/2 an hour off the battery.  That would bring the publicized 15 hour life (presumably a marketing point?) down to 14-1/2 hours (less a marketing point?).  Personally, I don't see that as a big a deal for greater integrity, but SanDisk apparently feels otherwise (and that the majority of consumers would see it as otherwise). 

 

(Just a thought, but note that the manufacturer's estimated battery life for the Clip and Clip+ is the same, even though the Clip+ doesn't have the Clip's light effects bling.  Seemingly, then, that bling was dropped, at least in part, to provide the power for certain of the Clip+'s enhancements, such as the microSD slot, the increased display scroll speed, and the improved pitch factor, but still leaving the battery at 15 hours of life, which SanDisk perhaps sees as important not to drop, for marketing and consumer "requirement" reasons?) 

SanDisk Senior User
Posts: 120
Registered: ‎10-08-2009

Re: Pitch bug on Clip+?

Though, for example, presumably the firmware/settings could offer a switch: [Extended Battery Life] / [Enhanced Fidelity] -- best of both worlds, no?
Newbie
Posts: 20
Registered: ‎02-22-2009

Re: Pitch bug on Clip+?

It's very clear that people want this pitch bug FIXED and Sansa has got to release the fix which they already have produced.   We know they produced it because they've been able to measure a decrease in battery performance.