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SanDisk User
Posts: 30
Registered: ‎04-11-2008

Re: Pitch bug on Clip+?

even if they say no at least we will have an answer.  no hope is better than false hope.
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SanDisk Guru
Posts: 16,318
Registered: ‎04-17-2008

Re: Pitch bug on Clip+?


@tipsypenguin wrote:
even if they say no at least we will have an answer.  no hope is better than false hope.

 

But even a glimmer of hope will stop all the bashing & negativity that has been poisoning the forum for everybody the last week or so. Haven't you noticed how things have calmed down a bit?

 

False hope can have it's purpose, albeit temporary.

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SanDisk User
Posts: 63
Registered: ‎02-02-2009

Re: Pitch bug on Clip+?

Bashing?  Negativity?  Poisoning?  Yeesh, how much is Sandisk paying you...

 

Anyways, I agree with tipsy.  Either say yes there is a new firmware to fix the problem or no, we are no longer supporting the original Clip.  Simple and to the point.  Stop dragging it on by saying "Oh, maybe a fix will come.  We just don't know when."

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SanDisk Guru
Posts: 1,669
Registered: ‎10-07-2007

Re: Pitch bug on Clip+?

[ Edited ]

@Warrior1986 wrote:

Bashing?  Negativity?  Poisoning?  Yeesh, how much is Sandisk paying you...

 

Anyways, I agree with tipsy.  Either say yes there is a new firmware to fix the problem or no, we are no longer supporting the original Clip. 


But what if neither of these are true?  What if they temporarily focusing development efforts on the Clip+ firmware?

 

Sandisk is a large company that makes many more products besides the Sansas.  It's entirely possible that the Sansa development team, consisting of who knows how many members (maybe a few guys in a lab), simply doesn't know when management will allow them to go back to Clip firmware development. 

 

Which do you think is more important to Sandisk: resolving a pitch problem in the Clip of which only a small percentage of Clip owners are aware, or making sure that the new, shiny, attention-grabbing Clip+ is a stable product with all the hot features?

Message Edited by PromisedPlanet on 09-19-2009 04:46 PM
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SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Pitch bug on Clip+?


@PromisedPlanet wrote:

@Warrior1986 wrote:

Bashing?  Negativity?  Poisoning?  Yeesh, how much is Sandisk paying you...

 

Anyways, I agree with tipsy.  Either say yes there is a new firmware to fix the problem or no, we are no longer supporting the original Clip. 


But what if neither of these are true?  What if they temporarily focusing development efforts on the Clip+ firmware?

 

Sandisk is a large company that makes many more products besides the Sansas.  It's entirely possible that the Sansa development team, consisting of who knows how many members (maybe a few guys in a lab), simply doesn't know when management will allow them to go back to Clip firmware development. 

 

Which do you think is more important to Sandisk: resolving a pitch problem in the Clip about which a small percentage of Clip owners are aware, or making sure that the new, shiny, attention-grabbing Clip+ is a stable product with all the hot features? 

Message Edited by PromisedPlanet on 09-19-2009 04:45 PM

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

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SanDisk Professor
Posts: 579
Registered: ‎12-02-2008

Re: Pitch bug on Clip+?

[ Edited ]


 

Which do you think is more important to Sandisk: resolving a pitch problem in the Clip of which only a small percentage of Clip owners are aware, or making sure that the new, shiny, attention-grabbing Clip+ is a stable product with all the hot features?



Um.... isn't that something best addressed before the new product gets released?  (I'm guessing they did)
 
 

 

Message Edited by donp on 09-19-2009 09:39 PM
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SanDisk Guru
Posts: 16,318
Registered: ‎04-17-2008

Re: Pitch bug on Clip+?


@donp wrote:


 

Which do you think is more important to Sandisk: resolving a pitch problem in the Clip of which only a small percentage of Clip owners are aware, or making sure that the new, shiny, attention-grabbing Clip+ is a stable product with all the hot features?



Um.... isn't that something best addressed before the new product gets released?  (I'm guessing they did)

One could assume they would have done that on the original Clip (& Fuze) too.

 

And they would be wrong. Smiley Tongue

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SanDisk User
Posts: 81
Registered: ‎12-03-2008

Re: Pitch bug on Clip+?


@fuze_owner-GB wrote:
In all due respect, I find almost all of your posts mean spirited or going out of your way to make a particular poster look bad.

 LOL!

 

Pot, meet Kettle.

 


@fuze_owner-GB wrote:

I'm way past the point in my life to care what you or others think of me.


 

For someone who doesn't give a **bleep** about what others think, you sure seem obsessed with nipping at their heels. You like to whine about other posters complaining, but from my casual glance at a few threads, it seems like I see YOUR name more than anyone else's -- no matter who talks, there YOU are, to try to shout them down, screech in their faces, demand they shut up, and then remind us -- for the ten thousandth time -- that you don't care what anyone says. 

 

Get a life, Mr. Net Cop!

 


@fuze_owner-GB wrote:

I will continue to speak my mind, and frankly I don't care if you approve or not.


This is hilarious!

 

The guy who makes a career of telling other people to shut up, turns around and informs us that HE will continue to speak HIS mind, and, doesn't care what WE think about it.

 

Well, guess what, Lord Ego -- it's a two-way street.  You are not God's Gift to The Internet, sitting upon your throne, tasked with barking out orders to people telling them they may NOT speak -- and then turning around and boasting of YOUR right to spout off at will.

 

I am certain you are not anything this arrogant in real life.  In person, you are probably one more Casper Milquetoaste, like so many of the keyboard commandos -- bold brave dictators when sitting at their keyboard (often from mommy's basement), but cringing little mice when confronted with real life.

 

This is the downside of the Internet.

 

Was it Gary Larson who drew that single cartoon box with a caption that began, "On the Internet, no one knows you're..."?

Highlighted
SanDisk User
Posts: 81
Registered: ‎12-03-2008

Re: Pitch bug on Clip+?


@Miikerman wrote:

Perhaps
between slotmonsta's earlier inquiry with the (developers?) and
microsansa's recent posting here, some more definitive answers will be
forthcoming, in the short term?

 It's possible that
they will eventually come to their senses and roll out the Clip FW
they've had under wraps, but one thing, IMO, is certain -- if everyone
were to obey the self-appointed netcops -- if everyone were to meekly
wait in silence, with a passive, submissive demeanor, not willing to
say anything more confrontational than a one-time "please, sir, may we
have one more?" -- if the company knew that the umpteen gajillion Clip
owners would sit meekly, quietly, waiting politely -- interminably --
they'd smile, perhaps guffaw, snicker something about "aw, ain't they
cute?" -- and then go on about their business.


 


If they
knew that should anyone some time down the road -- six months, a year
or two, whatever -- tap them on the shoulder and go, "ahem, about that
Clip firmware..." -- if they knew that in a situation like that, all
they'd need to do is give a stern look, and say "Didn't we tell you to
wait QUIETLY?" -- that the meek, ever-patient Clip owner would reply
with a profound apology, a promise never to repeat his offense, and
then retire to wait in silience again -- good grief.


 


At
the risk of waxing political, how do you thing basic human rights would
have progressed had Rosa Parks replied, "Oh, dear, I'm SO sorry, I
don't know WHAT it was I was thinking! Of COURSE I'll get to the back
of the bus, SIR!"


 


You think that things change because those who WANT change will sit meekly and silently?


 


I
swear, we've become the PERFECT consumer society.  Not only do most of
us meekly accept any kind of mistreatment, but those who DO speak up
against it are shouted down by the rest.


 


The science of Market Research has made great strides since the end
of the Second World War.  Read some Vance Packard and Wilson Bryan Key
some time.


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SanDisk User
Posts: 81
Registered: ‎12-03-2008

Re: Pitch bug on Clip+?


@PromisedPlanet wrote:

Which do you think is more important to Sandisk: resolving a pitch problem in the Clip of which only a small percentage of Clip owners are aware, or making sure that the new, shiny, attention-grabbing Clip+ is a stable product with all the hot features?


Which do you think is the wiser option: Spending a small amount of resources to deploy an already developed product that  is nearly ready to go, to support a JUST-discontinued flagship product, which is used by millions of "evangelists" -- or, telling them to take the proverbial long walk off a short pier, OFFENDING the key "viral marketers" that promote the product out in the trenches, in order to promote the launch of a NEW product?

 

How's that been working for them so far?  Those faceless slot-things, and the "rent-to-not-own" chips, that they've been pouring all kinds of marketing money and effort into?   Can you say Dead On Arrival?  How long will it be before they're unloading those silly things at three AM on the Home Shopping Channel?

 

The diehard Sansa freaks did NOT take to those things -- and, "by coincidence" the MARKET ignored them too.

 

Is it THAT difficult for these ivory tower yuppies to figure out that the REASON that SOME of their products have sold like hotcakes is precisely because the people they are going out of their way to alienate NOW were out in the trenches PROMOTING them via word of mouth?

 

Sansa had the absolute BEST advertising imaginable -- better than ANYTHING that money could buy.

 

And now, they're taking a whiz on it, in order to make some balance sheet look pretty for the beancounters?

 

Stupid.  Just plain stupid.  Talk about "false economy" and this is the image that will spring to mind.

 

The "slot things" are the Microsoft BOB of the MP3 world.   Even Microsoft eventually had to throw in the rag on good ol' "BOB" -- and eventually Sansa will have to face the music too, no pun intended.

 

They have certain products that are winners, and some that are losers.  But treating their hardcore enthusiasts like dirt, on the basis of a logic that might be best translated as "Why should we waste our time supporting THOSE things?  We already sold them -- we made our money -- no reason to NOT walk away from them.  Caveat Emptor, after all!"

 

That's the bottom line -- by pulling a stunt like this -- teasing us along for month after month -- until they were ready to discontinue the product -- they have essentially made "Caveat Emptor" their corporate slogan.

 

When people hear "Sansa" they will think "Yeah, looks nice, but 'buyer beware' -- you never know when they'll find a problem, and then, instead of fixing it, just drop the product and come out with a new model, and leave you hanging."

 

If that's the image you boys want, then all I can say is attaboy, you're right on target.