The pitch problem was apparent to me upon first listening to my new Clip+ … so I came to this board and to my dismay read Sansa’s official stance on the matter: that it was a known problem and it would not be addressed. Specifically, Sansa indicated that if a customer can hear the lowered pitch, then this is not the product for them.
I promptly returned the Clip+ for a full refund and will spend the rest of my days telling everyone I know to stay far away from this shoddy joke of a product: a music player that PLAYS MUSIC TOO SLOW. A disgrace, and a waste of my time. Luckily, the only money I wasted was the shipping charges on the return mailer.
Aside from this (in my opinion massive) issue, the player was ideal. There is, however, no excuse for a music player that plays music at the wrong speed and pitch…especially when the manufacturer has been aware of the issue and has the ability to correct it, but chooses not to do so. Shameful.
