No more High setting in music volume?

@kaygee wrote:

I’ve just followed your instructions and chose Japanese as a non-European option.  Now all text is in Japanese!  Help please! 

You most likely selected Japanese as your Language. The only Region options are North America, Europe, and Rest Of World.  

Follow the directions in this SanDisk KnowledgeBase article to reset your player to English. It should be the 1st or top choice when you get to the Language menu.