New User - Help Needed Please.

Some initial questions:

–  Are the songs in a format recognized by the Clip?

–  Are the songs copy protected/protected by digital rights management (DRM)?  Where are the songs from?

–  How are you transferring the songs?  Simple copy and paste/drag and drop works well.

–  What is the player’s USB mode (under System settings) set to?  MTP mode sometimes can cause issues;  MSC mode is tried and true.