01-10-2008 08:20 AM
OK, here is what I am trying to do. I downloaded some hypnosis MP3's to my computer. When I try to add them to my clip, I can't. When I downloaded them, they are for the RealPlayer. Windows Media player will play them but won't let me sync them for download onto the clip and I cannot figure out why. I need some clear instruction so I can place these files onto my clip for my personal use. Again, I am not tech savy here so I need things explained to me in simple terms. Any help is appreciated.
01-10-2008 11:49 AM - edited 01-10-2008 11:49 AM
What do you mean "they are for the RealPlayer"? Are they definitely MP3s, or are they some other format?
When you try to use Windows Media Player to sync them, what exactly do you do?
Message Edited by PromisedPlanet on 01-10-2008 02:49 PM
01-10-2008 12:46 PM
when i downloaded the audio from the website, the tag was .mp3. Once on my computer, it shows as .mpeg. When I click on it to open it, it is automatically opened using RealPlayer...another type of media player. Now, when I plug my clip into the computer, the only options I have are to synchronize using Windows Media Player, Yahoo Jukebox or Nothing...those are my choices in the dialogue box. To get this file into Windows media player, I have to manually load it...it does not show up in the library. I right click on it to add it to the sync list and when I click on start sync, i get an error message saying cannot sync...not compatible...or something to that effect. Now, I did check the sansa clip manual that I downloaded off this forum and the clip should recognize these types of files so I don't understand. Hope this clarifies the issues I'm having.
01-10-2008 12:57 PM
i assume you know how to look at properties. assuming it says mp3. sometimes ppl wont know -0- and dont wanna know anything should get a remote desktop app and ask someone to take control of their desktop. if you have xp pro, its built in.. set your default player to somethin other than realplayer. theres so much you dont say, cuz you just dont know . invite someone to remotely take over your machine is one opt
01-10-2008 01:06 PM - edited 01-10-2008 01:08 PM
An MP3 file (audio only) should keep it's ".mp3" extension when downloaded to your PC, it should not be renamed to ".mpeg", which is a different file type (could be audio or video). Even still, if it really is an MP3, WMP should show it converting first, then synchronizing.
In WMP, after you've attempted to sync the file to your Clip, it should show the file under "Files You Added", and there should be an "X" in a red circle next to the file name. If you click on the X and select "Error Details", you should get more information on why that file couldn't be synced.
My guess is that the files you downloaded were video files ... get the error details and we'll know for sure.
Message Edited by PromisedPlanet on 01-10-2008 04:08 PM
01-10-2008 01:47 PM
could you do a screen capture and then post that image on this page so we can understand what's wrong with it. Your description is not clear enough to know what's wrong...to get the screen capture...just press PrintScreen on your keyboard, top right corner and then paste onto Paint and then attach the image here so we all can know what's the problem.
01-10-2008 02:54 PM - edited 01-10-2008 02:56 PM
i accept any and all challenges on anything. this aint english 101 and i aint writin a novel. this is all cyberspeak
thxn for yer concern
Message Edited by amkoas on 01-10-2008 02:56 PM
01-10-2008 03:03 PM