04-22-2013 03:46 PM
Ok. I just recieved my Sansa Clip+ Player today and it was working perfectly fine. Then all of the sudden, it just died. The battery was fully charged and everything. It just died. I've tried the soft reset and the regular reset and holding the middle button while plugging it into my computer. Nothing worked.
I am still in the 1 year warranty, should I return it or try to fix it?
04-22-2013 04:37 PM
04-29-2013 05:16 AM - edited 04-29-2013 07:17 AM
Hi, I need your help. I have not used my clip zip for about 2 months. I guess the battery is completely dischurged but it's not charging now (screen does not turns on). I tried to reset several times but it didn't work. What should i do now?
04-29-2013 07:20 AM
How long have you left it connected to charge? If it's really depleted, it may take a whle (several hours) before the screen will come on and start charging normally.
04-29-2013 08:22 AM
I'd leave it connected overnight and see it that does anything. Are you using a computer or AC charger? If using a computer, are you sure the USB port is 2.0 and working properly? You might also try a different one just in case.
05-05-2013 06:18 AM
I kept getting a message to say that my sansa clip was full. (even though it isn't) and now it won't even turn on. I have held the on button down for 20secs. And also it is not registering with the computer even though my drivers are up to date.
05-05-2013 02:20 PM
^^^^^^ Either its dead and you can't do anything or its just really frozen. If power won't reboot it, unplug it and let it sit for a couple days. If the battery runs dead it might reboot.
05-06-2013 10:49 AM
Was it a message that said "Not enough space for Music DB. Please free 8mb" or something to that effect? Despite the wording, it's rarely a case of the player actually beiing full. There ia a SanDisk KnowledgeBase article on the subject:
It's probably FAT corruption. If you can get it connected again, you'll probably have to fromat it.