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Newbie
Posts: 1
Registered: ‎03-19-2012

Re: My Sansa clip+ won't turn on what so ever

I was just trying to change the mode on my sansa clip+ from USB to MSC so I could down load music from my  Mac to it. I followed internet directions: turn sansa clip off, press and hold down middle button while connecting sansa to your PC. i did this except I connected it to my Mac. Now it will not turn on at all off the Mac or on the Mac.  Help

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: My Sansa clip+ won't turn on what so ever

Have you tried resetting the player (hold the on button down for 20-30 seconds or more)?

Newbie
Posts: 1
Registered: ‎04-08-2012

Re: My Sansa clip+ won't turn on what so ever

[ Edited ]

No. My brother said it will not turn on the srean when it is fully dead and on a charger.Or just hold the MIDDLE button and while holding the button connect it to the computer and plug in it will do a hard reset and it will not delet any songs.For laptops put the USB in a back USB port for more power.Smiley Happy

SanDisk Guru
Posts: 16,210
Registered: ‎04-17-2008

Re: My Sansa clip+ won't turn on what so ever


rradt2001 wrote:

No. My brother said it will not turn on the srean when it is fully dead and on a charger.Or just hold the MIDDLE button and while holding the button connect it to the computer and plug in it will do a hard reset and it will not delet any songs.For laptops put the USB in a back USB port for more power.Smiley Happy


This procedure is actually "forcing" MSC mode of connection. It does not reset anything nor delete any songs. "Formatting" the memory is what deletes all user-added content.

Newbie
Posts: 5
Registered: ‎05-21-2012

Re: My Sansa clip+ won't turn on what so ever

I have tried your reset method multiple times. (Once for a whole minute), and still nothing. Is it possible it just needs a few days rest?, I remember something like this happening in the past and I just ignored the player for a while (not sure how long), and it worked again. I don't remember if I did something to it though to get it to work. Please help me.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: My Sansa clip+ won't turn on what so ever

Some people also have reported being able to reset by pressing the home or left button immediately after starting to press the reset (on-off) button.

Newbie
Posts: 5
Registered: ‎05-21-2012

Re: My Sansa clip+ won't turn on what so ever

[ Edited ]

Sorry, still nothing. Do I need to do that for the designated reset time? or just press it after trying to turn it on? OR after trying the 20-30 sec reset, press the home button? I now tried all three suggestions I wrote and STILL nothing. Is a few days rest a possible solution? Oh, another possibilty came to mind. I have been using a website other than the one you recommended to get my songs, its called "listentoyoutube.com" where you get a youtube URL and it tranfers it to your computers mp3 save fileas sound only where you can sync it to the clip+. Occasionally, the songs I download disappear mysteriously. Sometimes more than once if I resync it. My friend says that it is possibly due to the fact that the files I get may glitch up and remove themselves. Is it possible I transferred a virus to my mp3? And concerning the unresponsive on button in the past, it did that about a week after my mother put on a bunch of songs on it. Is it possible that after a lot of songs are put on it, it freezes up like that for a few days? Battery life continued at normal life span the whole time, at least for several hours, and I don't remember dropping it either, so that is most likely out of the question. And if it helps, I slept with the mp3 in my ears sounding and acting perfect and woke up with it like this on Saturday, May 19, so you know when it quit.

Newbie
Posts: 5
Registered: ‎05-21-2012

Re: My Sansa clip+ won't turn on what so ever

Ha, ha, nevermind. I plugged my mp3 in this morning and it turned on. Apparently it had a low battery. But that doesn't explain why it didn't turn on the morning it quit and plugged it in. Maybe it did need to be reset or have a couple of days rest. But a low battery? It should have turned on and told me it was too low, shouldn't it? Either way, I'm pretty sure more than a low battary did it, and that still doesn't explain why songs disappear for no reason. I'll go on the other post for that. Thank you for telling me how to reset my mp3, it really helped

SanDisk Guru
Posts: 1,265
Registered: ‎04-24-2009

Re: My Sansa clip+ won't turn on what so ever

Its possible to crash the clip so badly it won't reset until the battery runs dead. In your case, it was actually still running the entire time, gradually draining the battery. When the battery finally drained, it powered off and reset itself. Thus, when you turned it on this time, it was reset and worked normally (aside from the low battery).
Newbie
Posts: 1
Registered: ‎09-21-2012

Re: My Sansa clip+ won't turn on what so ever

Ya mine just had that problem and resetting it worked just fine thanks.