01-22-2015 06:30 AM
I have a sansa clip+. I have owned it less than a week.
It is recognized by the computer, I can add and remove songs.
The screen never lights up, even when attached to the computer. I charged it all day yesterday on my desktop, but forgot to turn it off before I went to bed. So, charging it again today. Should I move to an A/C charger? I have one of those.
I have updated the firmware, and everything. Why is it not actually lighting up and powering on?
01-23-2015 09:03 AM
It's got to be turning on if it is recognized and seen by your computer. Your computer won't 'see' it if it's not powered on.
So, it sounds like JaZZ's suggestion is valid. Make sure you have peeled off the screen protector film. It has an screen-shot image on it making it 'appear' to be on when it isn't. But it covers up the real screen, so you can press buttons till you're blue In the face and that image won't change and you can't see under it.
02-27-2015 04:25 PM
Just wanted to say thanks for this. My refurb zip stopped turning on, and wouldnt even connect to PC just outside the Amazon 30 day returns. I held the power button 30 secs, and that fixed it. Thanks!!!
06-26-2015 11:13 AM
Well this works until it happens again. Id say about once every couple days it becomes totally unresponsive. I have to do the reset again and it works for awhile, etc. etc.
06-26-2015 04:09 PM
What you might try doing is, reapply the latest firmware--there could be a firmware glitch, which can develop over time. See the firmware thread at the top of this forum--very easy and safe to do.
06-28-2015 10:30 AM - edited 06-28-2015 10:32 AM
As the Designated Geek, a friend handed me her Clip+ yesterday (she knows I have one, too), and said "Fix it, please?"
It wont' boot.
I've tried several different combinations of holding down the power button, plugging it in to a linux machine, an OS X machine, etc. I've only ever gotten it to display the 'flower' startup logo (that's what I call it), but it won't go any farther than that.
The OS X machine says it's a "4.2MB UNDEF Storage Media".
The device has got to be several years old; she doesn't have much hope for it. Still, I'd be a big o'l hero if I could get it working again...!
 Any chance reformatting it would do me any good? The OS X Disk Utility shows it as format-able...
06-28-2015 11:51 AM
Well, reformatting hasn't changed anything. Still won't mount as a writable device, and I only ever get a "Sandisk" and 'flower' occasionally--but it never goes any further. Not sure what else to try.