My Sansa clip+ won't turn on what so ever

Okay so ive had my mp3 for a few years now and it decided to stop working but not exactly. The only time it turns on is when i plug it up to the usb wire on my computer, but once i remove the wire it wont turn on at all. So how will i be able to reset if it wont turn on?

"Okay so ive had my mp3 for a few years now and it decided to stop working but not exactly. The only time it turns on is when i plug it up to the usb wire on my computer, but once i remove the wire it wont turn on at all. So how will i be able to reset if it wont turn on? "

Try deleting all the songs on your player(make sure you have copies of them on your pc first). Give it a long charge, or even better, try charging it with a cell phone charger or other AC usb charger.  See if the player will turn on when empty. If not, then either the battery wire detached(did you drop the player recently?) or the battery is worn out(has battery life been very short lately?).

@thecrimsonwitch wrote:
Okay so ive had my mp3 for a few years now and it decided to stop working but not exactly. The only time it turns on is when i plug it up to the usb wire on my computer, but once i remove the wire it wont turn on at all. So how will i be able to reset if it wont turn on?

If it’s one of the original Clips (round scroll wheel) it’s probably a broken battery terminal wire. This model was plagued with faulty solder joints that would sometimes just let go. if you’re handy with a soldering iron, you might be able to fix it, otherwise just get a new player; it’s done.

OMG:mansurprised:! I was so scared. My player would not turn. I came to this website and found it very helpful. 

Holding down the turn on button for 20-30 secs, did the trick. For a moment there I was really depressed…lol

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I was just trying to change the mode on my sansa clip+ from USB to MSC so I could down load music from my  Mac to it. I followed internet directions: turn sansa clip off, press and hold down middle button while connecting sansa to your PC. i did this except I connected it to my Mac. Now it will not turn on at all off the Mac or on the Mac.  Help

Have you tried resetting the player (hold the on button down for 20-30 seconds or more)?

No. My brother said it will not turn on the srean when it is fully dead and on a charger.Or just hold the MIDDLE button and while holding the button connect it to the computer and plug in it will do a hard reset and it will not delet any songs.For laptops put the USB in a back USB port for more power.:smiley:

@rradt2001 wrote:

No. My brother said it will not turn on the srean when it is fully dead and on a charger.Or just hold the MIDDLE button and while holding the button connect it to the computer and plug in it will do a hard reset and it will not delet any songs.For laptops put the USB in a back USB port for more power.:smiley:

This procedure is actually “forcing” MSC mode of connection. It does not reset anything nor delete any songs. “Formatting” the memory is what deletes all user-added content.

That said, I’ve never understood why that is the case. They could quite easily have made MTP mode copy and rename files to folders based on tags so that they would be visible in either mode. Seems like it would save a lot of confusion.

I have tried your reset method multiple times. (Once for a whole minute), and still nothing. Is it possible it just needs a few days rest?, I remember something like this happening in the past and I just ignored the player for a while (not sure how long), and it worked again. I don’t remember if I did something to it though to get it to work. Please help me.

Some people also have reported being able to reset by pressing the home or left button immediately after starting to press the reset (on-off) button.

Sorry, still nothing. Do I need to do that for the designated reset time? or just press it after trying to turn it on? OR after trying the 20-30 sec reset, press the home button? I now tried all three suggestions I wrote and STILL nothing. Is a few days rest a possible solution? Oh, another possibilty came to mind. I have been using a website other than the one you recommended to get my songs, its called “listentoyoutube.com” where you get a youtube URL and it tranfers it to your computers mp3 save fileas sound only where you can sync it to the clip+. Occasionally, the songs I download disappear mysteriously. Sometimes more than once if I resync it. My friend says that it is possibly due to the fact that the files I get may glitch up and remove themselves. Is it possible I transferred a virus to my mp3? And concerning the unresponsive on button in the past, it did that about a week after my mother put on a bunch of songs on it. Is it possible that after a lot of songs are put on it, it freezes up like that for a few days? Battery life continued at normal life span the whole time, at least for several hours, and I don’t remember dropping it either, so that is most likely out of the question. And if it helps, I slept with the mp3 in my ears sounding and acting perfect and woke up with it like this on Saturday, May 19, so you know when it quit.

Ha, ha, nevermind. I plugged my mp3 in this morning and it turned on. Apparently it had a low battery. But that doesn’t explain why it didn’t turn on the morning it quit and plugged it in. Maybe it did need to be reset or have a couple of days rest. But a low battery? It should have turned on and told me it was too low, shouldn’t it? Either way, I’m pretty sure more than a low battary did it, and that still doesn’t explain why songs disappear for no reason. I’ll go on the other post for that. Thank you for telling me how to reset my mp3, it really helped

Its possible to crash the clip so badly it won’t reset until the battery runs dead. In your case, it was actually still running the entire time, gradually draining the battery. When the battery finally drained, it powered off and reset itself. Thus, when you turned it on this time, it was reset and worked normally (aside from the low battery).

Ya mine just had that problem and resetting it worked just fine thanks.

This is my second San Disk, and this is a constant repeatable issue. I will NEVER buy again from SanDisk. It always seems to fail when I’ ve charged it and all seems cool…then I go out and I’m have way through my run…and it goes dead.

The second one same same. It may very well restart again after I leave it “useless” for a day or two…but I plan to buy something else and preach how bad these are!!

Have you tried charging it with a cell phone charger? How old is the player? After around 2 or so years of heavy use the battery will wear out.

please help it got washed:cry:

it wont work

@ninimorgan wrote:

please help it got washed:cry:

CAUTION: Let it dry completely before attempting to turn it on!!!

Shake as much water out of it as possible. Then place it in a sealed container of a drying agent, such as a silicone desiccant or even plain, dry white rice (No Uncle Ben’s) in a warm area for a week. Yes, I said a _ week _. I would change out the rice once or twice during that time to keep the area as dry as possible, allowing for the most moisture absorption.