@pmedeco wrote:
I think there is something to worry about. I had the same problem on my Clip+. The trouble is it kept happening more and more often as time went on. Now, it plays for under ten minutes before it goes out, as if the battery is dead. But the battery is not dead (97% charged). There is definitely something wrong.
I have tried to update the firmware, but I can’t because it’s up to date. I have had it less than a month. If I don’t resolve it somehow, it’s going back to the store.
I’m sorry to hear about your trouble with your CLip+. Do you need to charge it again once it turned off or can you just press the power button and it will turn back on? It is also possible that your Clip+ was set to shut down at a certain time. Can you check under System Settings > Sleep if it is enable.
Last step is reload the firmware. Here is the step on how to reload the Firmware manually.
If all steps fails, I would suggest that you do return it to the store.
