Music stops when locking buttons

@chemicalfab wrote:

Hello.

 

I have the same problem with my new Clip+ (no problem with a previous one).

Sometime, it reboots. sometime not. This time, he seems to be dead. No sign of life when i plug it.

 

If it wake up, i will try a new manual update (done recently after purchase).

 

You should not have problems like this with a brand new unit. You paid for a unit that works. Yours doesn’t. You did not get what you paid for. Return it.