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Newbie
Posts: 2
Registered: ‎01-14-2019

Mp3 foler doesn't open

Hello
 My MP3 player already get recognized by my computer once to add files but not more then one time.
The problem is that I CANT add files to the MP 3 since its always charging and not open the MP3 folder to add files.
What should I do?
Wait for answer.

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SanDisk Guru
Posts: 16,301
Registered: ‎04-17-2008

Re: Mp3 foler doesn't open

Are you using the connecting cable that came with the player? Other cables may be charge only & not for data.

Newbie
Posts: 2
Registered: ‎01-14-2019

Re: Mp3 foler doesn't open

Thank you got it!