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Newbie
Posts: 2
Registered: ‎03-15-2010
Accepted Solution

Low volume after uprading firmware

I've just upgraded my 2GB Sansa Clip to firmware 02.01.35 and now the overall volume level is MUCH lower than before.  This is across the board (i.e. FM Radio and mp3s at all EQ settings).

 

It's not my headphones or my ears as I get a decent volume when the same headphones are plugged into an iPod.  Plus I've tried three different pairs of headphones and they are all too quiet at full volume on my Sansa.

 

My battery is fully recharged and the Sansa Clip is less than a week old. 

 

Any suggestions?

 

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SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Low volume after uprading firmware


elteluk wrote:

I've just upgraded my 2GB Sansa Clip to firmware 02.01.35 and now the overall volume level is MUCH lower than before.  This is across the board (i.e. FM Radio and mp3s at all EQ settings).

 

It's not my headphones or my ears as I get a decent volume when the same headphones are plugged into an iPod.  Plus I've tried three different pairs of headphones and they are all too quiet at full volume on my Sansa.

 

My battery is fully recharged and the Sansa Clip is less than a week old. 

 

Any suggestions?

 


Make sure your settings are for North America and not Europe.

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

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Newbie
Posts: 2
Registered: ‎03-15-2010

Re: Low volume after uprading firmware

Ha ha! That solved it.

 

I guess it's a legal thing for Europe that the max volume is set ridiculously low by default.

 

It's remarkable how much of a difference there is between the regional volume settings.

 

European ears must be much more sensitive than North American ones! :smileytongue:

 

Thanks for your help Marvin.

 

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SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Low volume after uprading firmware


elteluk wrote:

Ha ha! That solved it.

 

I guess it's a legal thing for Europe that the max volume is set ridiculously low by default.

 

It's remarkable how much of a difference there is between the regional volume settings.

 

European ears must be much more sensitive than North American ones! :smileytongue:

 

Thanks for your help Marvin.

 


My pleasure!Smiley Happy

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

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Newbie
Posts: 2
Registered: ‎03-16-2010

Re: Low volume after uprading firmware

I think I may be being a bit dumb here but I have the same problem - just upgraded to firmware 01.01.35

 

I remember previously having a sound option but I can't find it again nor can I see an Europe or N America setting. Could you point me in right direction please ? Where do I find it ?

The options I have under Settings are - Equalizer, power, display, language, FM setting, system info, reset all, format, usb mode and press and hold.

 

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Newbie
Posts: 2
Registered: ‎03-16-2010

Re: Low volume after uprading firmware

Ahh, found it.

 

Will post just in case anyone else struggling - basically have to choose reset all. This gives you the option to choose your region. From there can choose your region (just don't choose Europe if you want to listen to your player on public transport) - America worked for me too.

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Newbie
Posts: 1
Registered: ‎03-18-2010

Re: Low volume after uprading firmware

Although this solution works, European radio users are now stuck with odd frequency steps. 88.1MHz...88.3MHz etc.

In my country at least (UK) radio stations only use even frequencies. 

 

I wish I hadn't upgraded. Smiley Sad

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Newbie
Posts: 1
Registered: ‎03-18-2010

Re: Low volume after uprading firmware

"I wish I hadn't upgraded."

 

There's a lesson in there for all of us. I've now downgraded the software in my Clip using the manual method described on the Sansa web site (fortunately it is (was?) an older release of the firmware), and uninstalled the updater from my PC. As they used to say. "if it ain't broke, don't fix it!".

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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Low volume after uprading firmware


CarrotCruncher wrote:

Although this solution works, European radio users are now stuck with odd frequency steps. 88.1MHz...88.3MHz etc.

In my country at least (UK) radio stations only use even frequencies. 

 

I wish I hadn't upgraded. :smileysad:


 

You can have your cake (high volume) and eat it (radio) too. There are different settings for the FM so you can still get your frequencies.
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Newbie
Posts: 2
Registered: ‎03-19-2010

Re: Low volume after uprading firmware

Indeed, settings are now USA and FM world that will get where you need to be.

 

--

 

John Wright