If you are in the EU or installed the firmware using the EU as the region, you don’t have a High volume option under settings, due to EU governmental restrictions on volume.
The solution: reinstall the firmware (see the firmware upgrade sticky thread at the top of the forum) and choose another region, such as Rest of the world, and then go to the player’s settings under volume and choose high volume. Or, just choose Reset factory settings under the Clip and likewise choose a region other than the EU.
