Issue with new Clip + using Rhapsody

Sporadic issues with the “synchronize to continue your subscription” flag can be rooted in the licenses themselves, or in the device’s secure clock itself.

The first thing to try is reinstalling the Clip’s firmware.  The problem is, the Clip + has not had any updates to the firmware yet (Important note to add to my “to do” list), thus no available base firmware to reinstall as this point.

It’s possble that you may have a hardware issue with the secure clock itself.

I would contact Support at 1-866-SanDisk during the week for further assistance with this issue.  They may be able to provide you with a fresh copy of the firmware.  The original release build is 01.01.05.

Bob  :smileyvery-happy:

Message Edited by neutron_bob on 10-04-2009 09:58 PM