I just got this Clip+ and it's already broken???

I’ve been listening to this thing for the rest of the day and have not had any unusual problems.  

I messed with some of the sound settings and it sounds waaay better (it was preset with some odd settings, I think I got a refurb (even tho I paid for new) because there were a few album images left behind that I’d never seen before).  I easily prefer it over my iphone 4 now and it’s nice to finally get some flac on a portable device using windows (which is nice for certain tracks)

Thanks for the replies.