Home button

Hi all. :wink:

I purchased Clip+ yesterday and used it only at home for now. The paint on the Home button is already kind of rubbed off - in some places it has color of directional pad more than the front panel. I haven’t used my player outside, so there’s no way for it to be damaged. Is it normal? It’s not a big issue, the player is great overall, but I just don’t know what to think about it.

Thanks in advance,

Draggy

I also experienced that case before,All I did is I contact there customer service.Hope it would work with you.

Thanks for reply. :wink: I contacted Amazon, and I am going to return the item for a full refund.

Edit: I’ve got a question. I’m not sure about returning it to Amazon as I need an MP3 player on my holiday, and after that the possibility of a return will not be availablea anymore. How did your case go? Did you send Clip+ back to Sandisk? Did you need your original packaging?