Help with firmware upgrade/replacement

Hi, and thanks again for your help.  First, yes I am doing everything allowed, I was recently released from prison and brought the player into the free world.  Secondly, while part of the problem was the Public Library issues, the bigger problem is that the firmware on the player will not allow me to write, copy, modify any files on the player.  So, while I’ve tried to run updater, and tried to move the clppa.bin file onto the player, the player will not allow it to stay on it once I disconect from the computer.  So, the only files I see (including hidden files are MTABLE, RES_INFO, SYS_CONF, version.sdk ( FW: V01.03.23P ), and DID.bin.  If I need to delete everything, even music from player, so be it, but otherwise the player will cease to work in five days.  The company will fix it for me at a cost of $25, but I’d think it could be done for free.

Thanks everyone!