Help with firmware upgrade/replacement

@miikerman wrote:
I wonder if this is a library computer issue.

Very well could be. Most public accessible computers like those at a public library are restricted from actually downloading anything from the internet to protect them from viruses, trojans, worms and of course anything illegal.

If this libray the OP talks about is one in a prison (as he said the device was bought there), I’m sure their library computers are locked down even tighter. In fact, since things around this were not clarified at the start of the thread, the OP could be trying to circumvent the specialized firmware on his player that is there for a reason, and we could be collaberating in an illegal, or certainly un-authorized “hack” just by discussing how to modify this system.

Hopefully, the OP is not trying to do anything he is not supposed to, the unit (or the OP) is no longer in prison and will reply and assuage these suspicions.